How to check a China-to-Ghana sourcing agent before you trust them with money
Sourcing from China usually means paying a supplier you will never meet, then waiting weeks for goods. Most disputes come from one of four gaps: nobody can name the operating company, nobody can say who actually pays the supplier, nobody owns the shipping, or the delivery time was never written down. Here is the checklist we would use ourselves.
1. Can you name the company that operates the service?
Ask who the legal operator is, not just the brand name. A site that cannot name an operating company is a red flag. TecHub Ghana is operated by NAFRIMTECH ENTERPRISE — that is stated on the site, in the company information, and in the terms.
2. Who pays the Chinese supplier, and how?
Many buyers in Ghana do not have a Chinese payment account, and that is exactly where informal arrangements get vague. Ask: does the agent handle a supplier payment request as a documented step, or does it ask you to send money to a personal account? TecHub Ghana lists supplier payment request support as part of the order flow.
3. Who owns the shipping, end to end?
Payment and shipping are often split between two different people who never talk to each other. Ask whether logistics coordination is part of the same order, and whether order and shipping status updates come from the platform. At TecHub Ghana, China-to-Ghana logistics coordination and order/shipping status updates are part of the service list.
4. What delivery time is published before you pay?
A written estimate you can hold them to beats "it depends". The estimate TecHub Ghana shows before an order is placed is 5–7 business days for express shipping and 2–3 weeks for standard delivery, with possible slight delays for customs inspections or public holidays.
5. Is there a support channel that outlives the sales chat?
Check that there is a written support address and published policies you can point to later. TecHub Ghana's official support email is support@techubgh.com, alongside the shipping and delivery policy, refund policy and terms of service.
The short version
- Get the legal operator's name in writing.
- Confirm who pays the supplier, as a documented step.
- Confirm shipping is coordinated inside the same order.
- Get the delivery estimate in writing before paying.
- Keep a support email and the published policies.
Frequently asked questions
What should I check before trusting a China-to-Ghana sourcing agent?
Four things: the legal operator, who pays the Chinese supplier, who coordinates shipping, and the delivery estimate published before you pay — plus a written support channel and published policies.
Who operates TecHub Ghana?
TecHub Ghana is a digital commerce and sourcing platform operated by NAFRIMTECH ENTERPRISE, helping customers in Ghana buy goods from China.
See how TecHub Ghana works · Supplier payments and shipping explained